Product vision

Not another wellness app.

Chiedza is designed around continuous care, structured summarisation, state-based routing and a clinical safety spine.

The 10-layer system

  1. AI Emotional ListenerAlways-on, non-judgmental listening and signal detection.
  2. Care Summarisation EngineStructured insight instead of raw emotional chaos.
  3. Care OrchestratorRoutes the user according to current state and capacity.
  4. Therapist SystemHuman support, SOAP notes, plans, sessions and oversight.
  5. Matching EngineClinical fit first, then safety fit, availability, language/timezone and workload.
  6. Longitudinal Care MemoryPatterns, triggers, interventions and safe/unsafe states over time.
  7. Crisis Detection & SafeguardingDetection, grounding, human review and warm handover.
  8. User Consent & ControlVisibility, transcript, recording and communication choices.
  9. Therapeutic ModesStabilisation, Active Therapy, Recovery and Crisis.
  10. Therapist Workload IntelligencePrevents overload and balances care assignment.